This Privacy Policy describes how PineTV ("we," "us," or "our") collects, uses, and shares information when you use our mobile application, PineTV (the "App"), which provides random video chat services. By using the App, you consent to the practices described in this policy.

1. Information We Collect

User-Provided Information:

• Profile Information: When you create an account, you may provide information such as your username, profile picture, gender, age, and location (city or country).
• Content: We collect the audio and video data from your microphone and camera during your video chats. Note: the application itself does not record or store these video chats; the data is transmitted in real-time to facilitate the video chat functionality.
• Feedback and Support: If you contact us for support or feedback, we collect the information you provide.

Automatically Collected Information:

• Device Information: We collect information about your device, including device type, operating system, unique device identifiers, and mobile network information.
• Usage Information: We collect information about how you use the App, including the duration of your video chats, the frequency of use, and other usage statistics.
• Log Data: We collect log data, which may include your IP address, browser type, and access times.

Microphone and Camera Access:

The PineTV application requires access to your device's microphone and camera to function. This access is essential for the real-time video and audio communication features of the application.

2. How We Use Your Information

• To operate, maintain, and improve the App's functionality.
• To personalize your experience and match you with other users.
• To respond to inquiries, provide support, and send updates.
• To prevent fraud, abuse, and ensure security.
• To analyze usage and improve features and performance.
• To comply with legal obligations and requests.
• To enable real-time video and audio communication.

3. Sharing Your Information

• Other Users: Your profile information and the real-time audio/video data are shared with other users during chats.
• Service Providers: We may share information with third-party providers who assist with hosting, analytics, and support.
• Legal Compliance: Shared when required by law or legal request.
• Business Transfers: Shared in case of a business merger or acquisition.
• Protection: Shared to protect rights, property, or safety.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Data Retention

We retain your information as long as necessary to provide services and comply with laws. Note: Video chat data (audio/video) is not recorded or stored by the application itself; it is transmitted in real-time only.

6. Child Safety Standards Policy

• Age Restriction: PineTV is for users aged 18 and above. Age confirmation is required before access.
• Content Moderation: We use automated and manual review tools to moderate content.
• Parental Guidance: Parents are advised to supervise usage and use device-level parental controls.
• User Reporting: Reporting and blocking features are provided for user safety.
• Data Protection: We comply with COPPA and do not knowingly collect data from children under 18.

7. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page. Please review periodically.

8. Your Rights

You may have the right to access, correct, or delete your personal information. Contact us to exercise these rights: support@pinetv.live.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: support@pinetv.live